Tapping into Robotic Process Automation for the Social Good

Tapping into RPA for Social Good

Tapping into Robotic Process Automation for the Social Good

RPA or Robotic Process Automation has been one of the most important gifts of the 21st century to mankind, or to narrow it down, to corporate and government bodies. RPA is majorly defined as a process in which the software is programmed to autonomously carry out basic tasks for the employees or users, making the mundane tasks less repetitive and less burdensome for the same. However, the process of RPA can also be broadened and extended to larger bodies with larger uses. For example, RPA can be used as an alternative to industries in order to get the work done faster and in a more efficient way. RPA is mainly a part of services offered to digitalize any given service or work. The software robot, also known as the bot, catches on to the user interaction to create an automated system that carries on all the mundane, repetitive, transactional and rule-based tasks with clinical precision. Let’s look at why exactly RPA is becoming the sensation of the decade:

RPA: The Future of Ease and Efficiency

The most important feature of RPA is that it provides some of the most efficient services at completely affordable cost values. Compared to an average financial expenditure over employees to do that task, RPA technology is much cheaper and leaves no room for any error. Another benefit coming from this is that it will free the employees for tactical priorities of the company or the government, where, the employees actually have the time and energy to work at a higher level and dabble into professional development and customer interaction. Thus, you get higher efficiency and better services from limited resources, your manpower is conserved and optimally utilized, and, you also fare well on the budget end. Imagine having massive policy data being incorporated into ever-changing bills and budgets without any human effort, or, all the education data related to nationwide admissions and results being passed on automatically without any error. Talking about business as well, think about having your entire inventory data processed at one go or payrolls distributed immediately without any effort. Sounds like perfection, doesn’t it?

The Primary Beneficiaries:

RPA has wide applicability depending on the purpose, but, here we are majorly looking at how this technology can be benefitted to the people in a widespread manner. Keeping this context in mind, RPA will primarily benefit companies and corporate organizations, mainly HR, Finance and IT. The public sector is also a massive beneficiary of RPA, with the Government having the bandwidth to implement RPA in departments like Health, Education, Taxing, Policy, Infrastructure, and so on.

The Magnitude of the Benefits:

As discussed earlier, the application of RPA itself gives rise to benefits galore. We have also briefly looked at how the corporate and the public-sector benefit from RPA. However, a more concrete example of our understanding would be the use of RPA to automate the process of renting or buying houses. In this, the user is directed to a specific bucket of houses according to initial Q&A after which he is brought in touch with the respective broker or landlord. Thus, from a larger data, entries were filtered with the help of RPA, making house selection much easier.

Take an example, you will always find that RPA is cost-effective, error-free, efficient and quick, leaves room for the better use of manpower, uses limited resources and gives more than proportionate results. This oh-so-ideal situation has now become a reality with the help of RPA, and it will keep getting better!


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